Patient eConsent for Clinical Trials | Delve Health

eConsent

Multimedia eConsent, made for humans.

Clear, multimedia-guided consent patients can actually understand. Built for global enrollment, hybrid trials, and real-time oversight, without adding burden to sites.

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Overview of the Delve Health multimedia eConsent experience
98%Consent completion rates
40%Faster screening
120+Languages supported

eConsent that actually improves enrollment.

Most eConsent platforms digitize PDFs. Delve rethinks consent with multimedia, comprehension checks, human support, and real-time site oversight, so every participant truly understands the study.

01

Multimedia for real understanding

Video, visuals, and voice guidance replace dense legal text, so participants know what they’re consenting to.

02

Regulatory-ready compliance

Full audit trails, version control, and signature verification, aligned with FDA, EMA, and ICH E6(R3) guidance.

03

Live human support

Concierge teams help patients during consent, answering questions, resolving issues, and ensuring complete documentation.

Multimedia consent for global trials.

Video, audio, images, simplified text, and chapter-style navigation. Designed for every literacy level and culture, not just English-speaking populations.

  • 120+ languages, with subtitles
  • Long-form document side by side with interactive media
  • Voiceover narration for low-literacy populations
  • Chapters that break down complex medical concepts
  • Configurable at the sponsor or site level
Multimedia eConsent with video, audio, and chapter navigation

Consent only matters if patients understand it.

Built-in comprehension checks confirm understanding, and every step is documented for inspection.

  • Comprehension quizzes with pass/fail logic
  • Knowledge gaps flagged for site review
  • Version control with automatic re-consent workflows
  • Full timestamps, IP logs, and signature certificates
  • Electronic and remote consenting with identity verification
eConsent comprehension checks and audit trail

A real person when a patient gets stuck.

When a patient pauses, drops off, or fails a comprehension quiz, a Delve coordinator reaches out. Fewer delays, higher completion.

  • Live multilingual patient support, including during remote consenting
  • Automated reminders and follow-ups for partial consents and missing signatures
  • Device and app help for patients who need it
  • Sponsor visibility into bottlenecks
Explore Concierge-as-a-Service™ →
Delve coordinator supporting a patient through eConsent

Real-time oversight for sponsors and sites.

See who started consent, who finished, and who needs help, while there’s still time to act.

Consent tracker dashboard

Live visibility into who started consent, who completed it, and who needs follow-up.

Incomplete or expired consent alerts

Automatic notifications when patients pause or fail to complete a section.

Role-based access

Sites, monitors, and sponsors see only what they need, nothing more.

Secure cloud storage

HIPAA, GDPR, and 21 CFR Part 11-aligned consent storage with audit history. 100% regulatory audit-ready.

Go deeper.

How a Delve consent flow runs, and what keeps it inspection-ready.

The consent flow: explain, confirm, sign, track

Explain

The patient watches a short consent video and reviews key sections with visuals.

Confirm

Comprehension checks confirm understanding and reduce re-consent risk.

Sign

eSignature is captured with versioning and an audit-ready record.

Track

Sites and sponsors follow progress in real time and step in when a patient pauses.

Regulatory alignment and audit readiness

Effective eConsent is more than a signature. It has to protect comprehension, regulatory integrity, and a complete record of what the participant saw and signed.

Guidance

Aligned with FDA, EMA, and ICH E6(R3) guidance for electronic informed consent.

Records

Version control, time-stamped records, IP logs, and signature certificates.

Data protection

HIPAA, GDPR, and 21 CFR Part 11-aligned storage with role-based access.

See how modern eConsent improves enrollment.

Multimedia, human support, and real-time oversight. Everything you need to start patients on the right path.

Book an eConsent demo